I. Online Booking Process
Steps of booking through the online booking system:
1. The Client may choose from the Packages and standard accommodation offered as stated in the booking table.
2. On familiarisation with the Package and its price, the Client selects the time of stay for the selected room as well as additional terms or a Package.
3. On selection of an offer, the Client proceeds to a form, which needs to be completed by specifying the Client’s personal data and optional comments on the booking.
4. On completion of the form the Client makes an advance payment by one of the following methods:
* Credit card (Visa, Mastercard, Eurocard);
* Electronic bank transfer (UAB Paysera LT).
4a. Having selected one of the first two options the Client is directed to a page where payment can be made by means of UAB Paysera LT payment system. Authorisation starts upon connection to UAB Paysera LT through an encrypted 128 bit protocol. After UAB Paysera LT accepts the payment, the Client receives a confirmation of payment and booking by an automatic email message. The email message will specify the Client’s data, name of the hotel, total price of the accommodation, advance payment made and the remaining amount payable. The Client will pay the remaining amount upon arrival to the hotel. The email message confirming the booking has to be presented at the hotel as a proof of the advance payment and of the remaining amount payable.
4b. Having selected the third option (payment by bank transfer or later payment), the Client will receive a confirmation of initial booking, which will be finally confirmed upon making the advance payment by an ordinary bank transfer or online. The booking has the status of an initial booking 48 hours after its making and may be cancelled if no advance payment is received. On receipt of the advance payment, an email message confirming the booking is sent to the Client. The Client has to present the confirmation email to the hotel manager for final settlement.
4c. Client, who uses an account in the BookingRobot system has the ability to link his credit card (s) to the account. In this case, each time you purchase a hotel service, a monetary amount will be debited from the customer's credit account automatically, once, at the time of purchase. No additional payments are required. A card link can be canceled at any time in account settings, by pressing "Delete" button. The data security of the client’s credit cards is provided by UAB Paysera LT, accredited by the Lithuanian Bank.
5. The Client understands that, in case of a failure/programming error in the online booking system, the published price for the services is unreasonably low/high considering the content of the services; the hotel is entitled to notify the error to the Client within 10 days from the booking confirmation and request payment of the full price. Should the Client refuse to pay the full price, the hotel may cancel the contract/refuse to provide the services. In such a case, the hotel will not indemnify the Client for any losses.
Ia. Booking at Request
In cases where there are no rooms available online, the Client may be offered a room at the Client’s request. Upon completing the form, the Client receives an email confirmation of the time of stay (or information that no rooms are available) with the instructions for the making of the advance payment. The Client may make an advance payment by credit card or by an electronic or ordinary bank transfer. The booking will be confirmed upon receipt of the advance payment. Upon making the advance payment the Client will receive an email confirmation of the booking, which the Client has to present upon arrival to the hotel for final settlement.
II. Payment and Cancellation of Booking
1. The Client makes the advance payment by one of the three methods used by the system and pays the remaining amount upon arrival to the hotel.
2. There are no booking transaction costs for the Client.
3. Cancellation of the booking no later than 3 days prior to the arrival time is free of charge. The hotel will refund the full amount paid within 21 day.
4. Should the Client cancel the booking less than 3 days prior to the arrival time, the advance payment will not be refunded. In case of such cancellation, the Client will lose the advance payment.
5. Should the Client change the booking details after making an online booking at a discount price of the Package offered by the hotel, the hotel is entitled to recalculate the full price of the order at the current prices.
III. Final Provisions
1. The Client is obliged to provide correct details in the booking form. The hotel is not liable for the wrongly chosen check-in or check-out dates or any other details wrongly specified by the Client.
2. Responsibility for the correct servicing of the payment for the online booking lies with UAB Paysera LT electronic payment system.
3 . The hotel and the company servicing online payments are not liable for unavailability of the system and other faults occurring for reasons beyond their control.
IV. Personal Data
By booking a Package at the hotel, the Client agrees to the recording of his/her personal data in a service database. The data will be used for the finalisation of the booking procedure and for marketing purposes under the agreement on personal data protection dated 28/09/1997.
V. Confirmation of Acceptance of Terms and Conditions
By ticking ‘Accept Terms and Conditions’, the Client confirms that he/she understands and accepts the terms of conditions of the booking. The booking is not valid without such confirmation.
Privatumo politika atspindi UAB „SVEIKATOS UOSTAS“ taikomą Svečių bei suinteresuotų asmenų duomenų tvarkymo praktiką.
Jei Jums kiltų klausimų, susijusių su asmens duomenų tvarkymu, siųskite laišką el. paštu: info@gradiali.com.
UAB „SVEIKATOS UOSTAS“ vadovaujasi LR asmens duomenų teisinės apsaugos įstatymu ir Bendruoju duomenų apsaugos Reglamentu (BDAR).
Toliau pateiktą informaciją apie Svečius renka UAB „SVEIKATOS UOSTAS“ interneto svetainė www.gradiali.lt
Mes renkame duomenis apie savo Svečius naudodamiesi:
Mes naudojame Jūsų asmens duomenis šiais tikslais:
Jūsų pateikti asmeniniai duomenys jokiomis aplinkybėmis nebus teikiami trečiosioms šalims, išskyrus šiuos atvejus:
Turėdami jūsų sutikimą, susisiekti su Jumis telefonu ar el. paštu tiesioginės rinkodaros tikslais, stengsimės siųsti tik galinčią jus sudominti informaciją apie specialius pasiūlymus jums.
Bet kuriuo metu galite koreguoti šios informacijos gavimą susisiekę su mumis el. paštu info@gradiali.com
Jūs turite teisę nesutikti, kad būtų tvarkomi jūsų asmens duomenys tiesioginės rinkodaros tikslais, nenurodydami nesutikimo motyvų, taip pat raštu prašyti ištaisyti neteisingus, neišsamius, netikslius asmens duomenis.
Jūsų asmeninę informaciją saugosime tiek, kiek to reikės šioje privatumo politikoje nurodytiems tikslams įgyvendinti. Prenumeratos ir tiesioginės rinkodaros tikslu duomenys saugomi ne ilgiau nei 3 metus. Jūs turite teisę susipažinti su mūsų turimais Jūsų Asmens duomenimis. Siekdami sužinoti, kokius jūsų Asmens duomenis surinkome ar gavome ir iš kokių šaltinių, kokiais tikslais jie tvarkomi ir, ar visi Jūsų Asmens duomenys yra išsamūs bei teisingi, turite iš anksto kreiptis į mus iš elektroniniu pašto adreso, kuris buvo mums pateiktas. Telefonu tokios informacijos neteikiame.
Jūs taip pat turite teisę:
Užsakydami mūsų teikiamas paslaugas, Jūs sutinkate, kad Jūsų Asmens duomenys būtų naudojami siekiant įvykdyti apgyvendinimo paslaugą. Jūs iš anksto sutinkate, kad jūsų Asmens duomenis mes turime teisę laikyti serveryje, debesyje tiek, kiek tai yra būtina, vadovaujantis LR teisės aktų reikalavimais.
Bet kokį prašymą ar nurodymą, susijusį su Asmens duomenų tvarkymu, Jūs turite pateikti mums raštu vienu iš šių būdų:
Administruodami savo paslaugas bei svetainę ir diagnozuodami galimus sutrikimus mes galime naudoti jūsų IP adresus.
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